Terms of Service

Acceptance of Terms

Welcome to The Dirty Cheesecake and Made by Lilis. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Use of Website

You agree to use our website only for lawful purposes. You must not:

• Use the website in any way that violates local, state, or federal laws
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the website or servers
• Use automated systems (bots, scrapers) without our permission
• Impersonate any person or entity
• Post or transmit harmful, offensive, or inappropriate content

We reserve the right to terminate or suspend your access to the website at any time without notice if you violate these terms.

Orders & Payments

When you place an order through our website:

• You are making an offer to purchase products at the listed prices
• We reserve the right to accept or decline your order for any reason
• All prices are in USD and subject to change without notice
• Payment must be made in full at the time of order
• We accept payment through our secure payment processor (Shopify)
• You are responsible for providing accurate billing information

Order confirmation does not guarantee product availability. If an item is unavailable after you place an order, we will notify you and issue a refund if payment was already processed.

Pickup Orders

All online orders are for in-store pickup only. When collecting your order:

• Orders must be picked up at our Smithtown or North Babylon location
• Please bring your order confirmation when collecting your items
• Uncollected orders will be held for a reasonable period before being cancelled
• For third-party delivery (Uber Eats, Grubhub, DoorDash), their respective terms and conditions also apply

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that product descriptions, colors, or other content on the website are error-free. If a product is not as described, please refer to our Refund Policy for available options.

Refunds & Returns

All sales are final. Due to the perishable nature of our products, we do not offer refunds, returns, or exchanges except in cases of damaged or incorrect orders. Please refer to our Refund Policy for complete details.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of The Dirty Cheesecake and Made by Lilis or our licensors. You may not copy, reproduce, distribute, or create derivative works from any content without our written permission.

User Accounts

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use
• We reserve the right to suspend or terminate accounts that violate these terms

Limitation of Liability

To the fullest extent permitted by law, The Dirty Cheesecake and Made by Lilis shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products. Our total liability shall not exceed the amount you paid for the product in question.

Indemnification

You agree to indemnify and hold harmless The Dirty Cheesecake, Made by Lilis, and our affiliates from any claims, damages, or expenses arising from your use of the website or violation of these terms.

Governing Law

These Terms of Service are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the website shall be resolved in the courts of New York.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.